Shipping Policy
We ship within the United States, including AK, HI, PR, and VI. We can also ship internationally, please see the International Checkout section for more information.
Most orders placed and received before 11:01AM (CST) will ship the same day, provided the product ordered is in stock. Most orders placed and received after 11:01AM (CST) will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.
All items ship from our warehouse in Kansas City, Kansas and are typically shipped through FedEx Ground, Fed Ex 3 Day Express Saver, Fed Ex 2Day shipping, USPS SmartPost, and/or USPS First Class. Tracking Numbers are not available on all orders, including those shipped USPS First Class. We will update your account with the tracking number if one is available. You can use the Track Your Order link at the top of the page to follow your order.
We will work our hardest to have these orders ship on the same day they are placed. Please note that orders shipped Express Saver and 2Day shipping do NOT indicate a guarantee that an order will be received by a certain date, as there are many factors that can lead to delays. Fed Ex Express Saver and 2Day shipping will NOT be delivered on Saturday or Sunday, and are NOT included as business days by Fed Ex. Consider any shipping or transit time given by ThePartsBiz.com only as an estimate and NOT a guarantee of delivery. Shipping charges on these orders are NOT refundable.
We cannot guarantee when an order will arrive. Although most USPS SmartPost and USPS First Class shipments take an average of 3-5 days, please allow 7-10 days (5-7 business days) for your order to arrive. Fed Ex Ground shipments take an average of 3 to 5 days for delivery. Fed Ex 2Day and Express Saver take 2 or 3 business days for delivery.
If you have not received your order after 10 days please contact us via email at questions@thepartsbiz.com. Consider any shipping or transit time offered to you by ThePartsBiz.com only as an estimate.
AK, HI, GU, VI, PR, APO Shipping
The Parts Biz has limited shipping to a variety of locations, including Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico, APO, and FPO addresses. We reserve the right to cancel orders that are extremely heavy or large (such as vacuum cleaners) or extremely breakable (glass blender jars). Orders that are determined to fall into either of those categories will be promptly canceled and refunded.
All orders that do ship to these locations will be shipped either standard USPS or USPS Smart Post shipping. Please allow 14 to 28 days for delivery. Please use tracking number if your order has one to follow the progress of your order. If you have not received your order after 28 days please email us at questions@thepartsbiz.com so that we can assist you.
International Checkout
ThePartsBiz has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Clicking the “International Checkout'” button will transfer you and the information in your shopping cart to the International Checkout site. International Checkout accepts orders from over 250 countries and in 37 currencies. International Checkout allows you to pay with international credit cards, PayPal and bank wire transfers. International Checkout will process your payment and guarantee delivery.
Once your order is completed, all inquiries should be directed to International Checkout support@internationalcheckout.com .
For more information about International Checkout, please visit their website at http://www.internationalcheckout.com.
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