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We are committed to quickly processing and shipping your order. Due to that commitment, we are often unable to change or cancel orders once they are placed. This may be the case even if you contact us shortly after you place your order. We will do our best to assist you if there are problems with your order, but we can make no guarantees. Orders that you have attempted to change or cancel but were unable to do so can be returned within 30 days for a refund of the product price at your expense.